Experience
Five years client facing, plus paid AI production work.
Lead point of contact for every client account. Escalations and difficult requests stopped with me instead of being routed upward.
Wrote prompts from client reference artwork, generated the original piece with ChatGPT image generation, then placed it into a prompt-built scene matched for lighting and perspective.
Posted daily, wrote the captions, answered questions and comments on every post, and built and ran the Facebook ads.
High daily volumes of inbound inquiries and order processing on a healthcare account.
Structured troubleshooting to resolution, escalating only where genuinely required.